San Francisco, CA : Berrett-Koehler Publishers, 2002.
xv, 332 pages : illustrations ; 24 cm
HD30.23 .N883 2002
Bibliography, etc. Note
Includes bibliographical references (p. 305-318) and index.
Formatted Contents Note
Blunders that launch a decision debacle Traps that catch decision makers Decision-making processes prone to success and failure Traps in failing to lead the effort with agreed-upon claims The traps in unmanaged social and political forces Traps in misleading directions Traps in limited search and no innovation The traps in misusing evaluation Ethical traps Learning traps The lessons : avoiding the blunders and traps.